InBound Portugal
Travel Intelligence · Must-Have Contacts

Must-have contacts
in Portugal.

Traveling with peace of mind starts with having the right contacts on hand. These are the essential numbers and resources every group traveler or event planner should keep close.

Curated by InBound Portugal — Destination Management Company

Emergency Number
112
Free · 24/7 · English supported

Portugal's single emergency number for police, fire, and ambulance. It is free, works from any phone (with or without credit), and most operators speak English.

  • Speak slowly and give the location first
  • MAI112 app — text or video contact for deaf users or those unable to speak
01 · Emergency & Safety

Police & health.

Public Security Police (PSP) +351 218 111 000
www.psp.pt
Republican National Guard (GNR) +351 213 217 000
www.gnr.pt
SNS 24 — Health Line 808 24 24 24
Press 9 for English · 8h–22h
Immigration & Borders (AIMA) www.aima.gov.pt
02 · Transport & Mobility

Getting around.

Comboios de Portugal (CP) — Trains 808 100 746 · +351 210 900 032
www.cp.pt
WhatsApp: +351 962 001 21
Lisbon Airport (LIS) +351 218 413 500
aeroportolisboa.pt
Porto Airport (OPO) +351 229 432 400
aeroportoporto.pt
Faro Airport (FAO) +351 289 800 800
aeroportofaro.pt
03 · Tourist Info & Apps

Official & practical.

Turismo de Portugal 211 140 200
visitportugal.com
Mon–Fri · 9h–19h
Ride-hailing — Bolt +351 300 528 370
Portugal's dominant app
Ride-hailing — Uber Support via app only
No public consumer phone line
Ride-hailing — FREE NOW 218 286 304
Taxi-focused alternative
04 · Embassies & Support

Diplomatic & local.

Embassies & Consulates Located in Lisbon and major cities
UK · US · Brazil · Germany · France · India · South Africa · China
Lost & Found — Airports Contact each airport directly for baggage or lost items
Final Tip

Save these contacts
before you land.

Save these numbers on your phone and carry a printed copy. It's a small action that ensures peace of mind throughout your journey.

For group programs, we recommend sharing a curated contact sheet with every traveler before departure — including the 112 number, the SNS 24 health line, and the emergency contact of your local program manager.

Need a dedicated contact for your program?

We're your first call
on the ground.

Every InBound Portugal program includes a dedicated Program Manager available 24/7 for the duration of your group's stay — from arrival to departure.